Smart employee relocation
Complete global and domestic employee relocation solutions to support retention and development
Simplified employee relocation
Helping you build custom and cost-effective relocation packages
An effective employee relocation management partner helps you master the competing demands of delivering positive employee experiences while controlling the costs of moving.
Sterling Lexicon’s advisory team members help you make the best decisions and design and execute relocation service packages that are right for you and your employees on the move. With proven solutions that are powered by data and driven by experience, you can confidently leave the details to us.
End-to-end relocation management
Complete employee relocation company advisory and delivery services, including:
Custom employee relocation packages
A variety of employee benefits and moving services:
Advisory and policy support
Experienced expertise to help you design and deliver competitive, compliant and cost-effective employee relocation packages:
Online move management dashboard
Turn data into decisions with Intelligent Analytics, enabling you to:
Home search and settling-in
Ensure all employee relocation needs are met at origin and destination locations, including:
Household goods and moving logistics
Capable, caring hands for all your employee moving service needs:
35
Years of relocation experience
84
Net promoter score for relocation management services
180+
Countries served
2,000
Global employees and vetted partners
Proven employee relocation expertise
With proactive solutions, long-tenured team members and the right blend of people and technology, businesses all around the world trust us to move their employees with compassion and care.
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Flexibility Personalized packages tailored to your employees, move types and budgets
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Partnership Expert advisory services to keep your policies competitive and compliant
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Responsiveness Dedicated counselors with manageable caseloads
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Accountability 24/7 support, transparent pricing and a commitment to the highest ethical standards
Satisfied employees all around the world
Direct feedback from relocating personnel
Human empathy meets intuitive technology
The best relocation technology isn’t the flashiest or most expensive. It’s reliable, intuitive, and produces meaningful results that real people benefit from. The team members behind our technology have walked in your shoes – they understand what you and your employees want and need to succeed. Every investment we make in our employee relocation technology centers on some fundamental goals:
- Simplicity. An experience that’s easy to access, understand and use.
- Efficiency. A dependable, integrated system that makes your work faster and business decisions easier.
- Reliability. Accurate information that’s there – how and when you need it.
- Security. Adherence to the highest standards of data protection and compliance.
What makes a successful employee relocation program?
We believe in investing the time to get it right from the start.
The best employee relocation assistance policies are built by exploring a holistic set of data points: program goals, size, scope, primary geographic regions, company culture, budget, employee demographics and feedback. All these need to be looked at in tandem to make the best decisions for your company and your employees.
Some essential steps to consider throughout the relocation journey:
1. Evaluate your needs.
To help build employee relocation programs and policies that meet your defined objectives, budgets and timelines, look at your strategy holistically. Consider things like your talent and business goals, company culture, employee population, budget, and most traveled routes. Tap into employee relocation advisory experts to help ensure your program balances employee flexibility and cost controls.
2. Tailor a program for your requirements.
Design flexible employee relocation and support to keep you and your people fully compliant while also including the options and features to help you best meet the needs of your business and your mobile population. Involve all the right stakeholders to ensure full buy-in and support.
3. Develop a planning process.
Set your employees and their families up for success by ensuring they have a full understanding of what to expect and are prepared to settle in and adjust well to thrive in their new location.
4. Secure your destination services.
Depending on your unique needs, options might include virtual or in-person area tours, help with home purchase and sale programs, securing temporary housing, finding permanent accommodation, conducting school searches or booking language or intercultural training.
5. Engage in ongoing employee support.
Ensure employees and families are thriving in the new location and have the resources they need to be successful with frequent communication. Consider whether you need plans for both permanent moves and possible repatriations, re-assignments or transitions to local hire status.
6. Conduct post-move analysis.
Track your costs, satisfaction rates, service provider performance, and timelines to assess your relocation program’s and partner’s effectiveness and identify any opportunities for future improvements.
Employee Relocation FAQs
A: The employee relocation benefits that an employer chooses to offer can vary, based on several considerations. These might include things like the level / tenure of the employee (current or new hire, or new graduate in a leadership development program vs. a C-Suite recruit, for example), the origin and destination locations, family size / needs, housing status (homeowner or renter), the type of move (short-term, long-term, permanent, global, domestic, etc.), the company culture, employee preferences and the business need for the move.
A relocation benefits package will typically include those services needed to ensure a safe and compliant move for the business and the employee – such as immigration support to secure all proper workforce and travel authorizations and tax counseling or preparation – and those that help set the employee and their accompanying family members up for success in the new location, such as the shipment of personal effects and securing housing.
Some companies will opt to cover a set of “core” services while also offering employees some flexibility in choosing additional support based on their personal circumstances and needs.
For more information about relocation benefits and approaches, see our consulting services or review the article – Comparing relocation policy approaches.
A. The cost of an employee relocation will be different from one employee to another, depending on many factors, including:
- The origin and destination locations
- Immigration / tax needs
- Family size
- Housing status (owners or renters)
- Type of move (short-term, long-term, permanent, global, domestic, etc.)
- Travel expenses
- Moving costs, including insurance
- Destination services / family support
- Company culture and policy decisions
It’s also important to keep miscellaneous expenses in mind, such as destination site registrations / transferring or obtaining drivers’ licenses, school registrations, utility hookups and the like. Total spend can also be impacted by global geopolitical and economic events that can have an impact on things like the costs of living / housing, fuel, packing materials and travel.
The support and knowledge of an experienced global relocation management company and a holistic analysis of your employee relocation program data – including things like your transferring population demographics / average annual move volumes, most traveled routes and policy levels or support options – can help you establish realistic budgets, track expenses, identify anomalies and find efficiencies.
A. As with most employer-sponsored benefits, many companies have at least some level of choice built into their relocation packages. The extent of employee choice will depend in large part on which policy approach(s) a company decides to take, and what relocation support an employee is eligible for.
Some of the more common approaches include a list of support services that are deemed core to a successful move (including those that are compliance-related) and those that may vary by employee needs and moving circumstances.
A. Some employers may have a lump-sum policy, whereby relocating employees receive a single, direct payment to help cover the costs of their move. It may or may not be “grossed-up” to offset the tax consequences to the relocating employee.
Some employees prefer the flexibility and independence of managing the move largely on their own, but many employers will also collaborate with relocation management company providers to offer an online portal or lump sum technology service to guide them. These easy-to-use tools help mitigate risk and make it easier for the employee to manage things like scheduling virtual surveys to obtain moving quotes, comparing estimates, and selecting providers, while giving employers valuable insights into how to best support employees so they can be happy, productive and safe in their new locations.
Let’s talk about your employee relocation goals.