November 12, 2020

Indonesia Streamlines Immigration Process with New e-Visa Program

To help streamline the immigration process and reduce the need for in-person contact, the Indonesian government has introduced a new electronic visa.

Prior to the new option, Indonesia’s Telex, or visa pre-approval, had to be converted into a sticker/label permitting the individual to enter the country. Now, the new e-Visa will be sent to the applicant via email and will be used to enter the country directly. The online visa submission should lead to a faster overall work permit and visa application process, reducing processing times by an expected 3 to 5 business days following the initial implementation period.

The visa sponsor will submit the application on the traveler’s behalf, providing the applicant’s personal details, passport information and supporting documents to the government’s online application portal. The approved visa issued via email will negate the need for a separate, in- person consular visa application to permit entry into the country. It also means that foreign nationals residing in countries where the Indonesian consular post is not able to issue visa labels will no longer have to travel to another country to obtain the proper entry approval.

This is another initiative launched by the Indonesian government to continue the integration of greater online immigration communications and processing procedures, such as the requirement to submit work permit cancellation notices via the employer’s online account announced earlier this year.

It is a trend that is expected to continue, with further measures replacing in-person submissions likely to be rolled out in the future.

For further information on the new Indonesian e-Visa, please contact the Sterling Lexicon immigration team at 

Leanne Cottrell

Leanne Cottrell

As Head of Immigration with Sterling Lexicon, Leanne leads a team of specialists who are responsible for ensuring the entire immigration process is smooth and stress-free for clients, assignees and their accompanying family members. She brings over ten years of experience in strategic immigration management, planning and consultation to her role, and has cultivated invaluable knowledge and experience in processing countless global migration applications. As a trusted partner, she consults with clients on everything from policy considerations and cost or efficiency improvements, to the impact of opening offices in new locations. Leanne is a frequent presenter and author on global immigration topics and trends.

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