February 10, 2022
Due to health and safety concerns, a multinational company made the decision that it would no longer provide its services out of its Beirut, Lebanon, office. Once the decision was made, they needed to move employees and families quickly.
Sterling Lexicon assisted this client in relocating their Middle East operations team out of Lebanon during the height of the pandemic. Leadership decided to offer a choice of moving to Dubai or Paris, which was especially appreciated by their French-speaking employees.
Challenges
- The moves needed to happen quickly under unique conditions
- The organization hoped to retain all employees
- The global pandemic and changing travel restrictions made an in-person visit prior to transferring impossible
Solution
- Destination Services were provided virtually, including area orientation, home finding, and school search
- Online documentation processing facilitated the transfers
Business Impacts
- Uninterrupted service to clients.
- 100% employee retention.
- Higher levels of service at very low cost.
- Management of policy exception request through strong communication.
Our client appreciated our help in the delivery of “something extraordinary” that resulted in retaining valuable talent during an especially difficult time.
Top Tips for Successful Group Moves
Kristin is Director of Corporate Communications and PR for Sterling Lexicon's parent company, Suddath. She brings more than 25 years of experience in global workforce mobility, PR, marketing, editorial planning and communications to her role. Before joining Sterling Lexicon/Suddath, she worked for many years at Worldwide ERC® in collaboration with cross-departmental teams and industry stakeholders to develop in-person and virtual event program, digital and print content, including Mobility magazine articles. Contact Kristin at kristin.white@sterlinglexicon.com.
