A Group Move with Care

Due to health and safety concerns, a multinational company made the decision that it would no longer provide its services out of its Beirut, Lebanon, office. Once the decision was made, they needed to move employees and families quickly.

Sterling Lexicon assisted this client in relocating their Middle East operations team out of Lebanon during the height of the pandemic. Leadership decided to offer a choice of moving to Dubai or Paris, which was especially appreciated by their French-speaking employees.

Challenges

• The moves needed to happen quickly under unique conditions
• The organization hoped to retain all employees
• The global pandemic and changing travel restrictions made an in-person visit prior to transferring impossible

Solution

• Destination Services were provided virtually, including area orientation, home finding, and school search
• Online documentation processing facilitated the transfers

Business Impacts

1. Uninterrupted service to clients.
2. 100% employee retention.
3. Higher levels of service at very low cost.
4. Management of policy exception request through strong communication.

Our client appreciated our help in the delivery of “something extraordinary” that resulted in retaining valuable talent during an especially difficult time.

Top Tips for Successful Group Moves